Mario Sperlich
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Total activity31
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Last activity
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Activity overview
Latest activity by Mario Sperlich-
Mario Sperlich commented,
Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? We're working in a multi-brand - multi-product setting. Bookm...
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Mario Sperlich commented,
Hi Matt,this is probably way too late but just in case.You can create a webhook for Zendesk to call it's own API. For your case you want to update your current ticket and set the field "problem_id"...
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Mario Sperlich commented,
Hi @... thanks for your feedback.I did leave a comment and tagged Walter as you proposed. However the last 3 comments in that thread already did the exact same thing and got no reaction (4 months, ...
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Mario Sperlich commented,
Hi @...,any news update embeddable dashboards?When can we expect this feature to be release? This is a missing feature which really has an impact on us as we can't unify our SLA reports over differ...
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Mario Sperlich commented,
Hi @...,thanks for pointing that out.When will this be available? Apparently it was initially planned to have embeddable dashboards in the first half of 2021 (see https://support.zendesk.com/hc/en-...
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Mario Sperlich commented,
+1 I'd also like to see the option to configure the visible columns or at least have the role of each user as default column in the list.
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Mario Sperlich commented,
Are there any news about this?Funny enough the schedule function can generate a PDF including all tabs.So from the outside it looks like the functionality needed to generate a export including tabs...
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Mario Sperlich commented,
+1 to this feature request.@... Thanks for pointing out the workaround. I'll check that out.But we're running a multibrand scenario and it will be quite cumbersome to have this kind of tailoring in...