Kevin Lewis

1. Explore
2. ...
3. Building reports
4. Reporting with tags

Thanks, CJ Johnson. It looks like I need to create a standard calculated attribute to filter out any tickets with the "Junk" tag. I found the article on standard calculated attributes, but I am not...

• View comment
• Kevin Lewis
• Edited October 31, 2022 17:31
• 0 votes

1. Explore
2. ...
3. Building reports
4. Reporting with tags

How can I apply a tag exclusion filter to an entire report/dashboard I already have created? 

• View comment
• Kevin Lewis
• Created October 31, 2022 16:52
• 0 votes

1. Apps and integrations
2. Apps and integrations advice and troubleshooting
3. How do I sync many Accounts, Contact or Leads at once with the Salesforce integration?

The mapping worked for us at the time of setting up the sync, but it has not continued dynamically. I sent in a ticket about a week ago, but I am still waiting to hear back. I hope we can figure ou...

• View comment
• Kevin Lewis
• Created March 29, 2022 16:20
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. About Contextual Help for the Web Widget (Classic)

Is it possible to specific a specific article to show up in the web widget top suggestions by default? 

• View comment
• Kevin Lewis
• Created December 09, 2021 21:16
• 1 vote

1. Apps and integrations
2. Apps and integrations advice and troubleshooting
3. How do I sync many Accounts, Contact or Leads at once with the Salesforce integration?

Is this still the best method to perform a bulk sync of organizations to ZD? It seems silly that this would be the case since you all talked about including a bulk sync to match parity of the old i...

• View comment
• Kevin Lewis
• Created August 26, 2021 20:28
• 0 votes