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Domains Director

Joined Jun 27, 2024

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Last activity Jul 22, 2024

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ACTIVITY OVERVIEW

Latest activity by Domains Director

Domains Director commented,

CommentTicket basics

Hi, using the Agent Workspace for chat tickets, we need to be able to see our client's location and IP address, essential information that many chat platforms provide, and that your Chat App used to provide.

I notice this is commonly requested here and hasn't been addressed yet.

Please advise?  Thanks. Loreto.

 

 

View comment · Posted Jul 22, 2024 · Domains Director

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Domains Director commented,

Community comment Discussion - Tips and best practices from the community

Hello. Is this information up to date? We have a Zendesk Support plan and are activating the Chat feature with the agent's workspace enabled.

TIA, Loreto.

View comment · Posted Jul 19, 2024 · Domains Director

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