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Domains Director
Joined Jun 27, 2024
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Last activity Jul 22, 2024
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Latest activity by Domains Director
Domains Director commented,
Hi, using the Agent Workspace for chat tickets, we need to be able to see our client's location and IP address, essential information that many chat platforms provide, and that your Chat App used to provide.
I notice this is commonly requested here and hasn't been addressed yet.
Please advise? Thanks. Loreto.
View comment · Posted Jul 22, 2024 · Domains Director
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Domains Director commented,
Hello. Is this information up to date? We have a Zendesk Support plan and are activating the Chat feature with the agent's workspace enabled.
TIA, Loreto.
View comment · Posted Jul 19, 2024 · Domains Director
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