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Clara Popov

Joined Oct 16, 2021

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Last activity Oct 22, 2021

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Latest activity by Clara Popov

Clara Popov commented,

CommentBuilding reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

View comment · Posted Aug 28, 2021 · Clara Popov

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Clara Popov commented,

Community comment Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

View comment · Posted Jul 27, 2021 · Clara Popov

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