Clara Popov
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Recent activity by Clara Popov-
I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new...
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Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their...