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Kelly Rave

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Latest activity by Kelly Rave
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    Kelly Rave commented,

    1. Talk
    2. ...
    3. Reporting for Talk
    4. Reporting on calls with Explore

    Hello, Is there a way to report on the time from a voicemail being left to an Agent returning the call? I recently checked with Zendesk Support and was told FRT cannot measure time to return a voic...

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