Nils Odlund
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes1
-
Subscriptions3
Activity overview
Latest activity by Nils Odlund-
Nils Odlund commented,
My apologies. It appears that I misunderstood the error report from the agent. After highlighting the button, it's still required to press Ctrl+C to copy the number. Apparently, for a while it did ...
-
Nils Odlund commented,
We've experienced the same issue. Is there any info we can provide that might be helpful? EDIT: I was able to resolve the issue by changing the order of the links in the macro.
-
Nils Odlund created a post,
Feature Request: Filter Closed tickets based on if a Follow-Up has been created
Feature Request Summary:There should be a way for Views to exclude/include Closed tickets based on whether a Follow-Up ticket has been created or not. Description/Use Case:In the past, when a custo...
-
Nils Odlund commented,
This appears to have been a temporary issue, and it's now working again. :)
-
Nils Odlund created a post,
Click tab to copy ticket ID
AnsweredFeature Request Summary: Allow users to click the Ticket ID tab (button) to copy the ticket number. Description/Use Cases: At the top of each ticket there are three buttons (Organization, user (ema...