Kirill Akimov

Total activity

91
Last activity

November 28, 2022 11:57
Member since

October 16, 2021 12:19
Following

0 users
Followed by

0 users
Votes

40
Subscriptions

28

Activity overview

Latest activity by Kirill Akimov

Kirill Akimov created a post, November 28, 2022 11:57
Numeric fields in Automation conditions
1. Community
2. Feedback - Admin Center
Hi Zendesk Team!Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?
- Kirill Akimov
- Created November 28, 2022 11:57
- 1 follower
- 0 comments
- 1 vote
Kirill Akimov commented, November 08, 2022 11:16
Hey Tipene, Thank you for the response, but in order tu build an app with similar functionality to the knowledge capture app, I need to know how the second one works. If you can share some tips, I...
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- Kirill Akimov
- Created November 08, 2022 11:16
- 0 votes
Kirill Akimov created a post, November 02, 2022 12:55
Knowledge capture events
1. Community
2. Zendesk Apps Framework (ZAF) Q&A
Hi!I need to implement am app which perform some actions after an article was linked or created within a ticket. The same as client.on('ticket.save' .... is there any similar event listener but o...
- Kirill Akimov
- Created November 02, 2022 12:55
- 3 followers
- 3 comments
- 0 votes
Kirill Akimov commented, November 02, 2022 12:47
Hi!This feature is quite useful for us as well.
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- Kirill Akimov
- Created November 02, 2022 12:47
- 0 votes
Kirill Akimov created a post, October 25, 2022 13:18
Additional filters for Audit log
Completed
1. Community
2. Feedback - Admin Center
HI!New Zendesk Feature “Audit logs” is super cool thing, and it lets me as an admin to track many traces of different activities in Zendesk instance. But sometimes there is a situation when somebod...
- Kirill Akimov
- Created October 25, 2022 13:18
- 2 followers
- 2 comments
- 1 vote
Kirill Akimov commented, August 31, 2022 12:38
Hey everybody!Is there any info about the fate of this post? Does Zendesk have this feature request in its roadmap? I had the problem previously discussed when former admin had to transfer all dash...
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- Kirill Akimov
- Created August 31, 2022 12:38
- 1 vote
Kirill Akimov commented, June 10, 2022 13:19
Hi all!Really cool feature request, we also require it
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- Kirill Akimov
- Created June 10, 2022 13:19
- 0 votes
Kirill Akimov commented, March 11, 2022 11:04
+1 We also need this capability in Explore
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- Kirill Akimov
- Created March 11, 2022 11:04
- 3 votes
Kirill Akimov created a post, February 24, 2022 09:21
Feature Request: Allow customers change the number of tickets they can observe on one page in their help center profile
1. Community
2. Feedback - Help Center (Guide)
Hi Zendesk Team!Our customers who create a lot of tickets complained that they need the option of choosing the number of tickets they can view simultaneously on one page. The feature they want is a...
- Kirill Akimov
- Created February 24, 2022 09:21
- 1 follower
- 0 comments
- 2 votes
Kirill Akimov commented, February 24, 2022 09:12
Hi Zendesk Team!We also experience the same problem and our customers need this feature in their Help Center profiles.
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- Kirill Akimov
- Created February 24, 2022 09:12
- 1 vote