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Luke

Joined Mar 08, 2022

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Last activity Mar 08, 2022

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Luke commented,

CommentHow to solve issues with the email channel

When one of my groups send tickets from Zendesk to people inside the business who are not on zendesk, they don't get an email notification? But when we reply to a customer, they always get the email notification? Why does this happen?

View comment · Posted Mar 08, 2022 · Luke

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