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Michele Barard
Joined Mar 29, 2022
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Last activity Mar 29, 2022
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Latest activity by Michele Barard
Michele Barard commented,
Community comment Feedback - Ticketing system (Support)
Hi @...
We have a similar need. Our software allows superusers to create tickets on behalf of the agency; however, if individual users manage to create tickets themselves, they need to be copied on the tickets automatically, as our team can't have to remember to CC a particular user or set of users for every customer we serve.
View comment · Posted Mar 29, 2022 · Michele Barard
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