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Michele Barard's Avatar

Michele Barard

Joined Mar 29, 2022

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Last activity Mar 29, 2022

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Latest activity by Michele Barard

Michele Barard commented,

Community comment Feedback - Ticketing system (Support)

Hi @...

We have a similar need. Our software allows superusers to create tickets on behalf of the agency; however, if individual users manage to create tickets themselves, they need to be copied on the tickets automatically, as our team can't have to remember to CC a particular user or set of users for every customer we serve.

View comment · Posted Mar 29, 2022 · Michele Barard

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