Marco
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Total activity19
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Last activity
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Activity overview
Latest activity by Marco-
Marco commented,
Hi Ahmed, I'm also testing a mobile Messaging solution for our Android/iOS app. This is probably not a clean solution, but it seems to work to force the Bot Flow to restart, under specific conditio...
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Marco commented,
Hi Christopher, No, I still don't have Push Notifications configured on the Messaging Channel. However, our Mobile SDK (classic) channel is not suffering of this issue. And, there are no push notif...
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Marco commented,
OK no timeline yet, but at least... can you please provide a date for the timeline itself?We're trying to figure out if it makes sense to wait for future developments on Zendesk Messaging side.. Th...
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Marco commented,
Hi Eric, So, there is no way to pass additional info to custom fields, but I'd like to stress the fact that it's a very huge limitation. Let me provide a couple of examples: 1) Example 1: Customer ...
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Marco commented,
Still no feedback on this? FYI I've just created a ticket to ask the same question: https://support.zendesk.com/hc/en-us/requests/10393905 Cheers, Marco
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Marco commented,
Still no feedback on this? This is another show-stopper to integrate Zendesk Messaging in our app. FYI I've just created a ticket to ask the same question: https://support.zendesk.com/hc/en-us/requ...
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Marco commented,
Still no feedback on this? We just need a rough estimate of when the limitation will be fully removed. This is a show-stopper to adopt Zendesk Messaging for us..FYI I've just created a ticket to as...
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Marco commented,
Here.. it is stated that the JSON exported list is NOT a valid JSON object... ... and I totally agree. In fact, I always need to use an editor to add a prefix `[` and suffix `]` and a comma after e...
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Marco created a post,
Full Integration between Messaging and Email channels
We have triggers that notify users of newly created or updated tickets. This also works for tickets created or updated via Messaging channel (Android/iOS). However, we just discover that if the Use...
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Marco created a post,
Data Center Location (DCL) limitations in Messaging SDK for Android/iOS
How about this limitation for Messaging? https://support.zendesk.com/hc/en-us/articles/4408821805338#topic_lts_bdf_vpb For privacy/GDPR reasons we need all data to be stored in EU. Please, can we ...