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Jessica Knöfler

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Latest activity by Jessica Knöfler
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    Jessica Knöfler commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Post internal comment with trigger

    Robert Cwicinski Justin Federico Thanks again for your help. Now the URL target with the domain in the link is set as described above. The trigger is also active, in that I have stored various keyw...

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    Jessica Knöfler commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Post internal comment with trigger

    Hi Robert Cwicinski and Justin Federico Thank you so much for your help. I have already set a trigger so that the affected tickets receive a certain tag. Now I cannot find a way to enter the desire...

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    Jessica Knöfler commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Post internal comment with trigger

    Justin Federico Andreas Schuster @... I am also in the process of implementing this in our company. I have already created the trigger so that these tickets are tagged. Now I am not sure where exac...

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