Johnny J
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Total activity91
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Last activity
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Votes on activity by Johnny J-
Hi Dave, Thank you, I am unable to find the exact script in the community posts:( And, we also tried hiding the custom dropdown field from users, so they will not have the option to change the valu...
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Oh alright, thank you very much for all your help and support:)
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Hey Irfa, Thank you so much, it works well as expected. yes, after removing WYSIWYG from {{request_form}}: I really appreciate all your help:) Sorry, where exactly should we add the below code in...
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Ifra Saqlain Thank you very much, this works well when we duplicate the subject field, but unfortunately, it doesn't work when I do the same with the description field, not sure why? Can you plea...
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Ifra Saqlain Thank you for your quick response. But, sorry, what I meant was creating a dummy field of an existing field. For example, the end-user inputs some information into the description fiel...
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Ifra Saqlain hey there, hope you had a chance to look at this?
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Ifra Saqlain Sure, thanks
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Hi Irfa, Thanks for replying. Attaching screenshots of the "homepage tiles" and "submit a ticket" tile. Under "submit a ticket" tile, we have created sub tiles - Client A, Client B & Client C. We ...
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Hi Alfredo, That's good news, With basic coding skills I managed to build the homepage, but just trying out to customize the visibility. I really appreciate your time, thank you for all your help a...
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Hi Alfredo, Apologies if I wasn't clear enough, I mean the visibility of the entire help center must be different for internal end users and for external end users. We have built a tiled layout hom...