Johnny J

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on Spreadsheet columns

Hi Amisha, Yes, here is the screenshot, the formatting looks strange when we try to copy and paste from excel to Zendesk. 

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• Johnny J
• Created June 23, 2022 11:39
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Embed excel into the Request form

Hi Dave, Thanks for your response. I was able to find another simple solution, and am happy to share this over here. We can create a direct download link from google drive and, we only need to put ...

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• Johnny J
• Created April 26, 2022 07:55
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Ifra Saqlain If I add the below code, it works for me all good now thanks for your assistance.   var tileOCP = $( "a[href*='#OCP-Client']");$(tileOCP).show();  var tileZonza = $( "a[href*='#Zonza-C...

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• Johnny J
• Created April 07, 2022 17:36
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Hi Ifra Saqlain any update on this, please?

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• Johnny J
• Created April 05, 2022 06:11
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Sure, thank you

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• Johnny J
• Created April 04, 2022 11:46
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Hey Ifra, Sorry for bugging you. yes, I had that code previously, but it didn't work, I even shared with you the same code on Apr 01:( This one: var tileZonza = $( "a[href*='#Zonza-Client']");$(til...

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• Johnny J
• Created April 04, 2022 06:44
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How to make a custom ticket field not editable for end users

Hi Pulkit,  Thank you for helping, we are actually building up the forms in the UAT environment. Can I share the Sandbox URL? Will that help?

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• Johnny J
• Created April 03, 2022 18:21
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Hope this might help:   https://ocpsupport1.zendesk.com/theming/editor/258dcef9-ac1a-4f08-8a33-a79c9625e54f/script.js

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• Johnny J
• Created April 02, 2022 14:58
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Ifra Saqlain  This is not live yet, we are currently working in the UAT environment.    Below is the URL: https://ocpsupport1.zendesk.com/hc/en-us/p/ocp_requests Please let me know if you need anyt...

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• Johnny J
• Created April 02, 2022 09:25
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide and Show Div Elements

Hey Ifra Saqlain Sorry to trouble you, I might need your help here again, for some reason the hide and div won't work now. Only Tile OCP is visible for all user orgs. Tile Zonza is not showing up f...

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• Johnny J
• Created April 01, 2022 15:00
• 0 votes