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Daniella Jones
Joined Mar 16, 2022
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Last activity Apr 13, 2022
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Latest activity by Daniella Jones
Daniella Jones commented,
Community comment Feedback - Ticketing system (Support)
@... @... Adrian McDermott @... an ETA on when the granularity of SLA timer notifications will be implemented is of the utmost importance.
Considering this was originally posted in 2015 and has been a sentiment of many users, how does Zendesk intend to meet this pressing need?
View comment · Posted Apr 13, 2022 · Daniella Jones
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Daniella Jones commented,
Community comment Feedback - Reporting and analytics (Explore)
Have there been any updates to the ability to create individual agent dashboards?
View comment · Posted Mar 16, 2022 · Daniella Jones
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