Tricia Pearson
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Last activity
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Activity overview
Latest activity by Tricia Pearson-
Tricia Pearson created a post,
Scheduling macro updates
TITLE: Scheduling macro updates Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2...
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Tricia Pearson created a post,
Scheduling macro updates
It would be helpful if we could schedule macro's and IKB's to go live. Often times we are creating content that agents will need after a set time and to reduce the misuse of them we have a team tha...
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Tricia Pearson commented,
We have started using this feature and would love the ability to undo an enhancement we have added via tone shift.
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Tricia Pearson commented,
+1 We really need this feature to get added. As companies grown employees move and we have lost access to some very necessary dashboards. I came on as an admin and do not have access to even view d...