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Sandy

Joined Oct 16, 2021

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Last activity Dec 20, 2021

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Latest activity by Sandy

Sandy commented,

Community comment Feedback - Ticketing system (Support)

Hope this could be fixed soon!

View comment · Posted Dec 20, 2021 · Sandy

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Sandy commented,

CommentGeneral questions about live chat

That's a wrong limitation for Zendesk Support and Chat. The Workspace is a better way than before for the agent to work, but the chat-only agents have to work in the old mode, and it requires the support to give up the workspace to go back to the old version of support. 

View comment · Posted Aug 26, 2021 · Sandy

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