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Sandy
Joined Oct 16, 2021
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Last activity Dec 20, 2021
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Latest activity by Sandy
Sandy commented,
Community comment Feedback - Ticketing system (Support)
Hope this could be fixed soon!
View comment · Posted Dec 20, 2021 · Sandy
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Sandy commented,
CommentGeneral questions about live chat
That's a wrong limitation for Zendesk Support and Chat. The Workspace is a better way than before for the agent to work, but the chat-only agents have to work in the old mode, and it requires the support to give up the workspace to go back to the old version of support.
View comment · Posted Aug 26, 2021 · Sandy
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