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Peter Barnes

Joined Jun 20, 2023

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Last activity Jun 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Peter Barnes

Peter Barnes commented,

Community comment Feedback - Ticketing system (Support)

Thank you Shayan Moussawi. Is there any way, as we're a customer that only uses Email support, to revert back to the way it used to be, or even is there any updates coming soon for better layouts for email support?

View comment · Posted Jun 20, 2023 · Peter Barnes

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Peter Barnes commented,

Community comment Feedback - Ticketing system (Support)

I have to say the new Zendesk design is just awful. Going from the bottom to the top goes against how humans read pages. I have had this for a few days now. I still scroll to the top to see the latest message, which shows it is against the natural way you would read through a ticket. What was the design thought here?

View comment · Posted Jun 20, 2023 · Peter Barnes

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