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Kym Valenzuela
Joined Mar 21, 2023
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Last activity Jun 16, 2023
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Latest activity by Kym Valenzuela
Kym Valenzuela commented,
CommentHow to report on Talk and Text
Our callers are being told the average wait time is 2 minutes, when in fact it is over 20 minutes. This is happening to our priority customers. How do we correct this to have the actual average wait time quoted?
View comment · Posted Jun 16, 2023 · Kym Valenzuela
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Kym Valenzuela commented,
Community comment Feedback - Ticketing system (Support)
Is there a timeline for this and will it only be available on Enterprise or will it be available on other options such as professionals?
View comment · Posted Mar 21, 2023 · Kym Valenzuela
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