
Seacret
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Last activity
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Activity overview
Latest activity by Seacret-
Seacret commented,
Our callers are being told the average wait time is 2 minutes, when in fact it is over 20 minutes. This is happening to our priority customers. How do we correct this to have the actual average w...
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Seacret commented,
Is there a timeline for this and will it only be available on Enterprise or will it be available on other options such as professionals?