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Konet Web Hosting

Joined Dec 23, 2022

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Last activity Dec 23, 2022

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Latest activity by Konet Web Hosting

Konet Web Hosting commented,

CommentLive chat agent guide

Hello,

We'd like to display images in the chat. This has 2 meanings:

1) When a visitor joins the chat, we'd like to welcome him with a funny gif/jpg so that we bring happiness to the interaction. This could also work if we open the chat when a visitor comes to our website and we open the chat and use a shortcut which contains a funny gif/jpg.

2) When we reply to a visitor for a support request, it would save us a ton of time and it would be much easier if we had a predefined reply which would contain a self explanatory image along with the text.

How can we achieve that? We've already seen other chat software using these features.

View comment · Posted Dec 23, 2022 · Konet Web Hosting

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