James Clarke

1. Community
2. Feedback - Ticketing System (Support)
3. Triggers and automations on Whatsapp

Hi, I have the same issue. My company wants us to use Whatsapp messaging but we will fall foul of the 24hr rule because we aren't in at the weekends. Without the ability to set triggers to give dif...

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• James Clarke
• Created June 28, 2022 12:27
• 2 votes

1. Zendesk updates
2. What's New in Zendesk
3. What's new in Zendesk: April 2022

Why add the ability to resize the ticket properties but not the associated name and organisation panels? Now if I move the the properties panel and want to look at the others my worspace jumps arou...

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• James Clarke
• Created April 08, 2022 13:44
• 1 vote

1. Community
2. Feedback - Admin Center
3. What do you think about the new and improved Admin Center?

I'd like to be able to contact staff from the team members page. The page already lets me filter my team members by role or group but maybe adding a checkbox on the left, as we see in other areas, ...

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• James Clarke
• Created March 30, 2022 15:46
• 0 votes