mfg
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Votes on activity by mfg-
Likewise - cross-platform integrations are critical for us, and I definitely like that my integrations won't break if an admin leaves since we use the service user, but needing to allocate a user s...
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When configuring the crawler, if you designate a site while including a subdomain, will the crawler cover the entire domain or just the subdomain? Is the crawler's verification tag persistent acros...
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vincent solitario - im not sure if you're using "after 5 minutes" as an example or if you're meaning to go with those events actually happening as measured by minutes specifically , but automations...
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Lou - definitely get that, that's what is inefficient. I'm not saying there isn't a workaround, just providing feedback. Aside from the issue of creating a dashboard to schedule a report, it would ...
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We frequently have this occur and the tickets end up unassigned. This impacts 5 - 15 tickets per day, resulting in delayed responses/assignments and requiring admin time to assign. In many of these...
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Auto-tagging added a bunch of tags that shouldn't be there and I need to remove them from the users.
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Often enough there are forms with so many fields that my agents are swimming in too much information in the little sidebar. While they need all that data, and it's organized as well as can be, it's...
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Sure would be amazing if you could leverage the work of building a view into a SELECT statement.
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We use a final trigger to gather these up that assigns them to a meta-group "Unassigned Tickets", where agents with system responsibilities can handle them. The view then is pseudo-double: Might ...
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we want to include multiple subdomains - ABC, MNO, & XYZ in our allowlist, but not the primary domain. Assuming this can be done, what is the delimiter - is this accomplished with a comma, space, s...