
Frank de Groot
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Total activity17
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Last activity
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Activity overview
Latest activity by Frank de Groot-
Frank de Groot commented,
Just posting for visibility that this was probably on me, tried again, ticket ID added as row and it appeared.
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Frank de Groot commented,
Dane I'm having the same issue as Kate Horner, ticket ID not showing. Can you please provide me with an update on this?Thanks!
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Frank de Groot commented,
I would like to second this. I was writing a post but saw that it was already there. I'll just add what I wrote below: Feature Request Summary: It would be great if Zendesk had an option to enabl...
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Frank de Groot commented,
We have enabled a couple of choices the users can select so we can get more information on why users clicked on the CSAT Bad experience. We're seeing a lot of bad experience replies where no commen...
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Frank de Groot commented,
+1 here as well, important data that we need to be able to access