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Karen Moser

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Latest activity by Karen Moser
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    Karen Moser commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Updating and solving tickets

    When I put internal notes in a ticket and submit it as OPEN, because I plan to continue with more notes or a reply, my view stays on that ticket.  It does not disappear or take me to a new ticket. ...

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    • Karen Moser
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