Geoffrey Wang
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Activity overview
Latest activity by Geoffrey Wang-
Geoffrey Wang created a post,
Side conversations are no longer accessible when merged into another ticket
Hi - When a ticket with a side conversation is merged into another ticket, the side conversation is no longer accessible from the ticket that has been merged to. Conversely, when the side conversat...
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Geoffrey Wang commented,
I am looking for some help with adding an external address. Here is the situation: 1. We have set up a default address of support@mail.education.mycompany.com. We have added spf records and the dom...