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Maurice P.

Joined Jul 05, 2022

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Last activity Apr 22, 2023

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ACTIVITY OVERVIEW

Latest activity by Maurice P.

Maurice P. commented,

CommentSetting up and using Text

Hi! Does anyone know if it is possible to Trigger a Text to be sent automatically to those who call (but don't leave a voicemail) after business hours? 

View comment · Posted Apr 22, 2023 · Maurice P.

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Maurice P. commented,

Community comment Feedback - Ticketing system (Support)

Being unable to quickly get to a page when needing to rather than next, next, next is entirely disruptive and slowing us down here --please consider re-evaluating the design. Thank you! 

View comment · Posted Mar 29, 2023 · Maurice P.

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Maurice P. commented,

CommentGeneral questions about email and email template

We would like the ability to CC accounts when sending emails, it would be most efficient if you would consider this a priority for the development team.  

View comment · Posted Jan 10, 2023 · Maurice P.

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Maurice P. commented,

Community comment Feedback - Ticketing system (Support)

+1 to this request as well, often times we are tracking recurring issues/themes we see from exports that can sometimes lead to us reevaluating prices we're charging our clients for services. It would be most helpful to have this information available  for easy download and would save on admin time significantly 

View comment · Posted Nov 21, 2022 · Maurice P.

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Maurice P. commented,

Community comment Feedback - Ticketing system (Support)

Our team is also affected by the inability to sort by subject, please consider bringing this function back to all fields. 

View comment · Posted Jul 05, 2022 · Maurice P.

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