Maurice P.

1. Talk
2. ...
3. Setting up and using Text
4. Using Text notifications with triggers: Recipes and tips

Hi! Does anyone know if it is possible to Trigger a Text to be sent automatically to those who call (but don't leave a voicemail) after business hours? 

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• Maurice P.
• Created April 22, 2023 00:55
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. ZD view- Display number of pages

Being unable to quickly get to a page when needing to rather than next, next, next is entirely disruptive and slowing us down here --please consider re-evaluating the design. Thank you! 

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• Maurice P.
• Created March 29, 2023 00:13
• 10 votes

1. Email
2. ...
3. General questions about email and email template
4. How can I send email notifications to secondary emails?

We would like the ability to CC accounts when sending emails, it would be most efficient if you would consider this a priority for the development team.  

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• Maurice P.
• Created January 10, 2023 18:57
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Export data from a Problem ticket

+1 to this request as well, often times we are tracking recurring issues/themes we see from exports that can sometimes lead to us reevaluating prices we're charging our clients for services. It wou...

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• Maurice P.
• Created November 21, 2022 18:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. SUPER INCONVENIENT * Sort by Subject Removal

Our team is also affected by the inability to sort by subject, please consider bringing this function back to all fields. 

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• Maurice P.
• Created July 05, 2022 20:52
• 1 vote