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Wade Bishop's Avatar

Wade Bishop

Joined Jan 16, 2024

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Last activity Feb 18, 2025

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ACTIVITY OVERVIEW

Latest activity by Wade Bishop

Wade Bishop commented,

Community comment Feedback - Reporting and analytics (Explore)

Definitely need this to help streamline incident management

View comment · Posted Feb 18, 2025 · Wade Bishop

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Wade Bishop commented,

Community comment Feedback - Zendesk AI and automation

Absolutely.   We need some way to track which tickets had an interation with the generative AI features so they can be located and provided to our QA team can evaluate that these tools are being used properly in our organization.

Thank you.

View comment · Posted Jan 16, 2024 · Wade Bishop

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