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Angela Stevenson

Joined Jun 06, 2023

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Last activity Jun 06, 2023

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Latest activity by Angela Stevenson

Angela Stevenson commented,

CommentViews, ticket status, and ticket fields

Just wanted to say your colleague Erwin in the customer support team has been outstanding and resolved my issue.  For those who have the same issue, it could be browser related.  I was using Edge which isnt updated and you should always use chrome.  Can you pass this feedback onto his manager please 1580651.  Thats my ticket number so you can find him.

View comment · Posted Jun 06, 2023 · Angela Stevenson

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Angela Stevenson commented,

CommentViews, ticket status, and ticket fields

I have exactly the same issue.  Saved it copious amounts of time, logged in and out again.  Waited a few hours and still nothing.  Ive contacted the Zendesk customer support but your are only allowed 126 characters to send the message?  This isn't a good experience for us your customers and Ive wasted all morning trying to resolve it.  If there is a problem, which from previous messages then surely this needs looking at? As the how to do notes dont match the outcome.

View comment · Posted Jun 06, 2023 · Angela Stevenson

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