Jimmy
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Activity overview
Latest activity by Jimmy-
Jimmy commented,
not having any luck with that snippet of code. (filtering articles using labels). I'd like a specific article to be recommended when the keywords "return, refunds" etc are used.
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Jimmy commented,
@... - Was following some of the comments above that suggested adding it to home_page.hbs. I just want to change the "Recent Activity" to "Recently Viewed" on my homepage. Any suggestions?
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Jimmy commented,
Can't seem to get this down. Any suggestions?
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Jimmy commented,
how can i resize the "community_background_image"?
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Jimmy commented,
Can "Contact Options" be achieved without the use of a help center? I've found this not to be the case.
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Jimmy commented,
Can I have Contact Forms and Chat enabled and offer those two contact options upon clicking the web widget? Ideally, I'd like a customer to click the web widget and immediately have the option to e...
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Jimmy commented,
I'm also having the same issue. Tried unchecking "send email via gmail", Zendesk support team confirmed my SPF, DKIM are set up correctly AND our emails are still popping up in spam/promotions fold...
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Jimmy created a post,
Changing Incoming Email Font
AnsweredRecently switched from Gorgias to Zendesk, however, emails coming in from our contact form on our website are populating in 'Courier' font. This wasn't the case with Gorgias so I'm guessing it's a ...