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Summer Greene - 1011
Joined Jul 26, 2022
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Last activity Jul 29, 2022
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Latest activity by Summer Greene - 1011
Summer Greene - 1011 commented,
For anyone having this issue in the future, this was the fix for my instance. This email was and 'Answer Bot - Email' Action, and the Answer Bot action can fire multiple emails out. Adding the "Ticket - Is Created" action solved the double send.
View comment · Posted Jul 29, 2022 · Summer Greene - 1011
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Summer Greene - 1011 commented,
Hi -
Following the instructions above I can see the system is sending the same triggered email out twice. How do I stop this?
View comment · Posted Jul 26, 2022 · Summer Greene - 1011
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