
Bryce Wilson
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Total activity16
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes4
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Subscriptions4
Activity overview
Latest activity by Bryce Wilson-
Bryce Wilson commented,
@... - Hey! In the end, my company decided not to integrate Instagram with Zendesk because it wasn't fit for purpose. Although I don't have any experience with the exact issue you mentioned, I thou...
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Bryce Wilson commented,
@...I agree with everyone here. Agents are sending messages prematurely because they go from answering email tickets to social tickets - it can be hard to remember not to click ENTER when just comi...
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Bryce Wilson commented,
Yes, I agree with this. Agents are sending messages prematurely because they go from answering email tickets to social tickets - it can be hard to remember. Please just give us the option of disabl...
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Bryce Wilson commented,
Thanks @...! Will wait for ZD's reply 🙉
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Bryce Wilson commented,
Hi Amie, I have the same question as Nathan that I don't believe was answered. The Instagram inbox has 3 different 'sections' to the Inbox: Primary, General and Requests. All new messages land in t...
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Bryce Wilson commented,
Thanks @...!
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Bryce Wilson commented,
Hi Zendesk,You mention restrictions based on followers This feature is rolling out in phases. As of July 7th, 2021, customers with a follower count between 1,000 and 100,000 will be able to activa...
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Bryce Wilson commented,
Upvote. Is anyone from Zendesk keen to offer a reply?