
Luis Pagan
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Last activity
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Activity overview
Latest activity by Luis Pagan-
Luis Pagan commented,
We have automation on the Slack side that after a 7 day retention period messages are deleted. I have not tested this yet, but if we integrate Slack with Zendesk and have the side conversations re...
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Luis Pagan commented,
Can a light-agent proactively follow an organization, so if a member of that organization ever submits a support ticket they will be notified?