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Fermin Saldana's Avatar

Fermin Saldana

Joined Apr 11, 2024

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Last activity Apr 11, 2024

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Latest activity by Fermin Saldana

Fermin Saldana commented,

CommentGeneral questions about live chat

I am highly concerned about how hard it is to cancel reading all the comments on here. We had a previous Service Manager sign us up for subscription, they left and we have been trying to cancel but cannot speak to anyone. We are trying to get a refund of what was recetly charged as this account has not been used. I would like to cancel and make sure we get refunded for the most recent charge on our account. I tried to remove the card so we cannot have any more charges and cannot do so. Not talking to people is not a good way to have custom service. Please help

View comment · Posted Apr 11, 2024 · Fermin Saldana

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