Pete

1. Community
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Hi Ifra Saqlain I had previously used the below code to prefill and hide the subject and description field on our form but it stopped working.   //Hiding description and subject lines from specifi...

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• Pete
• Created June 21, 2023 18:41
• 0 votes

1. Account
2. ...
3. Global security and user access
4. Setting the password security level

Some of our agents use SSO while others do not.  The SSO option on our account is turned on. Does this mean the resetting password email does not work? Thanks

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• Pete
• Created April 28, 2023 19:42
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Can no Longer Paste Images in Support Tickets

I tried making the above changes and my agents are still not able to paste images into support tickets.  Instead, we keep getting the below error message   Image cannot be pasted due to authenticat...

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• Pete
• Created April 06, 2022 22:28
• 1 vote