Rhonda Green
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Total activity9
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Last activity
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Member since
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Following1 user
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Activity overview
Latest activity by Rhonda Green-
Rhonda Green commented,
+1 for Direct Messaging
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Rhonda Green commented,
If an agent is creating a new outbound email (ticket), not a response to an existing or inbound ticket, how do you get the Select An Address feature to work? We have it set up and it works fine on...
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Rhonda Green commented,
We are finding that the when anchor link is clicked, it dropped well below the heading. I have noticed this in every article that we have tried to anchor. Is this a known issue?
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Rhonda Green commented,
With a side conversation should a new notification be sent each time someone replies? We have agents reporting that they are only receiving the first notification, not any subsequent replies withi...