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Jennifer McMahon
Joined Oct 16, 2021
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Last activity Oct 21, 2021
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Latest activity by Jennifer McMahon
Jennifer McMahon created a post,
Post Q&A - Talk and text
I would like to account for all wrap up time associated with an interaction within that specific call data. Is there a way for an agent to extend the wrap up time for a specific interaction if additional time is needed?
Posted Sep 08, 2021 · Jennifer McMahon
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