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Rob Johnson

Joined Jun 14, 2023

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Last activity Dec 12, 2024

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ACTIVITY OVERVIEW

Latest activity by Rob Johnson

Rob Johnson commented,

Community comment Feedback - Ticketing system (Support)

We need the ability to use accented characters in emails on user accounts. This is becoming an increasing bigger problem in our org.

View comment · Posted Oct 22, 2024 · Rob Johnson

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Rob Johnson commented,

Community comment Feedback - Ticketing system (Support)

We would like to disable the home dashboard to force our agents to go to the Views we have set up for them. 

View comment · Posted Nov 15, 2023 · Rob Johnson

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Rob Johnson commented,

CommentGeneral questions and issues about tickets

We are also having this issue. Please allow us to use the subject of a ticket in triggers even if all the comments are private.

View comment · Posted Oct 26, 2023 · Rob Johnson

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