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Matthew Rawls

Joined Oct 16, 2021

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Last activity Feb 20, 2024

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ACTIVITY OVERVIEW

Latest activity by Matthew Rawls

Matthew Rawls commented,

CommentWorking with articles in the knowledge base

Is there a way to enable this same WYSIWYG edit toolbar into my Community post toolbar? I'd like to embed videos in Community posts, but that WYSIWYG has a lot less options.

View comment · Posted Feb 20, 2024 · Matthew Rawls

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Matthew Rawls commented,

Community comment Feedback - Admin Center

Hi Alexa. Were you able to get this figured out? 

View comment · Posted Jun 27, 2023 · Matthew Rawls

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Matthew Rawls created a post,

Post Q&A - Help center and community

I want my users to be able to be properly segmented based on brand, but currently I have to have 2 separate urls for each brand. Can I keep the same endpoint URL for customers while still segregating all help center content under two brands?

Posted Feb 15, 2023 · Matthew Rawls

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Matthew Rawls commented,

Community comment Q&A - Help center and community

Samantha Chavez Thanks for this! I created something really similar to this as a workaround. But any one looking for a similar answer, this will work great.

View comment · Posted Nov 02, 2021 · Matthew Rawls

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Matthew Rawls created a post,

Post Q&A - Help center and community

Currently, all our users must be signed in to view any help articles. However, anyone can search from the home page. If users are not signed in, they will receive "no results" for their search. Can I redirect them to a sign in page instead of showing no results?

Posted Oct 12, 2021 · Matthew Rawls

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