Jake Partee

1. Community
2. Feedback - Ticketing System (Support)
3. User created/updated Trigger

Definitely understand where you are coming from. Except I would want it to update my customer that their profile was updated, not agents 

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• Jake Partee
• Created June 22, 2021 04:57
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Is there any update from Zendesk Engineering Team? 

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• Jake Partee
• Created June 19, 2021 05:06
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Additional agent account security

I am definitely interested in seeing a feature to add extra security for agent accounts like TFA or Mobile App Authentication from Zendesk App(s)

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• Jake Partee
• Created June 17, 2021 22:15
• 1 vote