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Amanda Graham
Joined Jan 06, 2022
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Last activity Jan 07, 2022
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Latest activity by Amanda Graham
Amanda Graham commented,
That's exactly what I was looking for. Thank you, Brandon Tidd!
View comment · Posted Jan 07, 2022 · Amanda Graham
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Amanda Graham commented,
We want to add an automation that triggers an email to be sent to a specific inbox when a new ticket is received. I need that email to not include any ticket details except the placeholders I select (ticket ID and ticket link). When I created this automation, the email I received included ticket details like the requester, Ccs, and the ticket attachments. Is it possible to not include this information?
View comment · Posted Jan 06, 2022 · Amanda Graham
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