Lisa Tam
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Recent activity by Lisa Tam-
Announcement: Optimize your Zendesk bot’s performance with intent suggestions
Announced on Rollout starts Rollout ends September 5, 2023 September 1, 2023 September 6, 2022 We are excited to announce the release of intent suggestions for Zendesk advanced bots. This a...
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Announcement: API calls for conversation bots now support OAuth 2.0 connections
Announced on Rollout starts Rollout ends July 20, 2023 July 20, 2023 July 20, 2023 We are excited to announce the release of OAuth 2.0 support for the Make an API call step in bot builder. ...
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Announcing new updates for Zendesk bots that improves employee experiences
Announced on Rollout starts Rollout ends July 4, 2023 July 3, 2023 July 6, 2022 We are excited to announce the following releases for Zendesk bots Conversation bots can now be deployed on...
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Announcing new testing capability for conversation bots
Rollout start Rollout end May 19, 2023 May 23, 2023 We're excited to announce that we have released a new bot testing capability for conversation bots. This announcement includes the follow...
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Announcing Flow Builder - Messaging Authentication Metadata
Rollout start Rollout end March 17, 2023 March 20, 2023 We're excited to announce that you can now build more personalized experiences for authenticated users by using Messaging Authenticat...
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Release notes through 2023-02-03
See last month's What's New for an overview of what was new in January. This week's release notes include: App Marketplace Zendesk Answer Bot Explore Guide + Gather Support Products with no update...