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Trena Norcia
Joined Oct 16, 2021
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Last activity Dec 28, 2023
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Latest activity by Trena Norcia
Trena Norcia created a post,
We have a strong need to have Internal Jira Software tickets comment to up date to Zendesk Service Ticket. When they update to Zendesk they need to appear as internal comments. Can you please let me know how to make this needed event occur?
Posted Sep 16, 2021 · Trena Norcia
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Trena Norcia created a post,
I have created a custom field 'Related Environment' in both Jira and Zendesk:But the field does not appear to available to map in either direction?
Please advise as I really need to have these fields map.
Thanks
Posted Sep 09, 2021 · Trena Norcia
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