
Erkin Yasar
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Total activity35
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Last activity
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Activity overview
Latest activity by Erkin Yasar-
Erkin Yasar commented,
Greg Katechis Thank you for the information Greg! Is it possible to add this "Send" button to any other custom app we are developing with apps framework? It is in the agent UI natively so we want t...
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Erkin Yasar commented,
Greg Katechis Hello Greg, Is it possible to add another button near "Send" button with apps framework? If possible could you please share the documentation. Have a nice day Greg.
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Erkin Yasar commented,
+1
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Erkin Yasar commented,
Any Update on this issue?
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Erkin Yasar commented,
Any update on this issue?
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Erkin Yasar commented,
Hi, If you are using smooch, by the help of proactive message templates on smooch, you may create automatic messages for out of office and may also send proactive apology messages to customers to c...
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Erkin Yasar commented,
+1 Any update?
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Erkin Yasar commented,
Dear Mei-E Loh, How can we add our subdomains on the chat ticket metrics arturo? Could you please help me? Cheers, Erkin
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Erkin Yasar commented,
Hi, I have checked the account which has been implemented a fix by Zendesk team. However there is no fix for second for FRT on WhatsApp channel. Can we use metrics in seconds right now? Thank you
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Erkin Yasar commented,
I agree with Nicole. Its not easy to handle the account and the Zendesk product at the same time. Changing screens make it really hard. Thank you for making our life harder than before.