Recent searches
No recent searches

Joana Liberato
Joined Jun 25, 2024
·
Last activity Jun 25, 2024
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Joana Liberato
Joana Liberato commented,
CommentTicket basics
A customer is asking to be CC'd in every ticket raised from his Organization. I am not sure if we have that feature to keep the requested customer CC'd by default?
The only option I could think of is to manually CC him in every Zendesk ticket raised by his Organization or he may have to ask his team to CC him while they raise a support ticket with us. Is there a feature in Zendesk to do so?
View comment · Posted Jun 25, 2024 · Joana Liberato
0
Followers
0
Votes
0
Comments