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Doug Brianas
Joined Oct 06, 2022
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Last activity Oct 06, 2022
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Latest activity by Doug Brianas
Doug Brianas commented,
Community comment Feedback - Ticketing system (Support)
My End Users are asking that when a ticket is being placed in Zendesk from anyone in their group, they want to automatically be "cc" to the ticket. at this present time, I can only automatically have Staff Members be cc onto a ticket. Can we do it for End Users?
View comment · Posted Oct 06, 2022 · Doug Brianas
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