Sara Pearson

Total activity

10
Last activity

June 25, 2022 02:04
Member since

December 07, 2021 15:57
Following

0 users
Followed by

0 users
Votes

3
Subscriptions

4

Activity overview

Latest activity by Sara Pearson

Sara Pearson created a post, June 23, 2022 20:14
Trigger when a ticket has not been assigned from a group to an individual user within the group
1. Community
2. Zendesk Suite Q&A
We currently have our Level 1 agents assign specific types of tickets to a Level 2 group, and then agents from that specific group are expected to assign the ticket to themselves. I am looking for ...
- Sara Pearson
- Created June 23, 2022 20:14
- 3 followers
- 2 comments
- 0 votes
Sara Pearson commented, June 17, 2022 18:26
Has this been done? It still says planned expected plan to release was before the end of 2021 Katarzyna Karpinska
- View comment
- Sara Pearson
- Created June 17, 2022 18:26
- 0 votes
Sara Pearson commented, December 07, 2021 15:58
Is this feature still not available?
- View comment
- Sara Pearson
- Created December 07, 2021 15:58
- 0 votes

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