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William Johnston

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Activity overview

Latest activity by William Johnston
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    William Johnston created a post,

    Account cancelled out of the blue bug?

    Answered
    1. Community
    2. Zendesk Sell Q&A

    Is anyone else experiencing being kicked out of their account out of the blue with a "cancelled account" status? I've checked and we have no payment issue + subscription is in the middle of the per...

    • William Johnston
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    William Johnston commented,

    1. Community
    2. Feedback - Sales CRM (Sell)
    3. Surface BCC email in deal API data

    For any company that runs more of a transactional style model (i.e. B2B marketplaces), we have hundreds of automated emails that are tied to individual deals + a lot of marketing comms as well. As ...

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    William Johnston created a post,

    Surface BCC email in deal API data

    1. Community
    2. Feedback - Sales CRM (Sell)

    The BCC -> deal email feature is the one feature that made us decide to use Zendesk Sell over Hubspot. However as we were setting up the API we saw that it is not in the data for a deal. Can this p...

    • William Johnston
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    • 3 followers
    • 3 comments
    • 1 vote