Mohit Sanyal
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Recent activity by Mohit Sanyal-
Enabling Zendesk to send emails to corporate emails and distribution list
AnsweredThe triggers and automations should have a capability to enter individual as well as distribution lists email IDs for any notifications to be sent out. As per our used case, a different set of peop...
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Knowledge base article restriction
Hi Team, I am observing our business user requests, where they require the KB article categories to be restricted to their specific business units. Currently we have the restrictions at article lev...